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J***r Singapore | Failures.
12 broken 10%
ordered 40 of each glas items. shoe, crown,pot
10 in idividual boxes had impact damage, the large box had none.
Items loaded already smashed.
Evidence . old brown boxes with crowns. The impact is clearly visible. This was old stock which had been stored a long time.
Glas shoe was IN BROWN BOX OF 6, not individual white boxes on invoice
White boxes were promised, single shoe. Shoe was not as sample.
Supplier denied all liability. Did not engage with film evidence
Reply from SweetyMarch 28, 2024 thank your for your comment,regarding this case, we checked video that when loading and when goods arriving your shenzhen warehouse,all goods was in good condition. if broken,shenzhen warehouse will refuse the goods.even it is unclear who made the broken.We still promise to resend the goods which damaged to your Shenzhen agent's address free of charge. We are wholesalers and initially do not retail. but we gave all wholesale prices. We are very sincere and hold a positive attitude. Thank you. |
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